Job Description
Position Title : Tour Guide
Location : Waterloo, IA
Expected Duration: 3Years
Job Type: Part time 16-20 hours per week.
Pay Range: $16- $17/hr on W2
Job Duties - Ensures that all guests to the Client receive an exceptional experience.
- Performs opening and closing procedures for the facility.
- Performs front desk information operations, administrative duties.
- Assist in all general daily activities as needed.
- Receives ongoing training and development.
- Works special events, including set up, and tear down.
- Has availability to work during a 7-day-a-week operation, including holidays.
- Acts as an ambassador for all community attractions and businesses.
- Greet guests, tour groups, etc.
- Answer the main phone line at the front desk
- Take tour reservation with guests via phone
- Greet visitors/groups and give a short overview of the self-guided Museum layout
Required Skills
- Candidates should have a friendly, outgoing personality, and be comfortable interacting with Museum guests
- Ability to multi-task
- Attention to detail
- Clear written and verbal communication
- High level of customer service and professionalism
- Some computer experience would be helpful
- Previous experience working in a museum is a plus
Company DescriptionAbout BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.
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