Job Description

Job Title

Collaborates with Salesforce Product/Platform Owner, Business Partners and Product Team and Cross Functional Teams to deliver timely and with quality as per the specific need of stories. Supports user stories focused on configuring package software or performing other highly technical tasks for the agile team.

Responsibilities:

• Responsible for collaborating with the Salesforce team and its business stakeholders to understand and propose solutions to configure package software or custom software development
• Provides highly specialized technical skills to according to the specific needs of stories during each iteration
• Ensures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it on a frequent basis
• Acts as a key stakeholder or backup for Product Owner in the daily stand-ups, sprint reviews and retrospectives to update progress, highlight and resolve impediments
• Reviews required documentation to communicate information to deployment, maintenance, service and business teams
• Actively suggests solutions to drive down technical debt
• Provides mentorship to junior FAs and BAs through Community of Practice and other informal forums and may supervise FAs in a team that does not have senior developers or a tech lead
• Lead functional analysis for the domain/software related to Mergers & Acquisitions & Foldouts
• Lead functional analysis for domain/software RFP process
• Lead SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality
• Lead training of software package to key stakeholders as required

Education:

• Bachelor's Degree in Computer Science or equivalent for the specific roles responsibilities

Mandatory Experience:

• 5-8 years of experience in configuration of software packages or and application development is a nice to have, not required for a Sr Functional Analyst
• Strong understanding of Scrum, Lean, XP, Kanban & other agile frameworks
• Strong knowledge of continuous integration / continuous delivery practices
• Skills and Competencies:
• Demonstrated agile-development mindset with strong customer-focus & results-orientation
• Ability to excel in a fast paced agile environment, adapt to shifting urgencies, manage multiple priorities and meet deadlines
• Excellent communication skills to effectively manage key business stakeholder relationships, and where required customer and supplier partnerships/relationships
• Highly proficient in teamwork and collaboration skills

Preferred Experience:

• 3-5 years of Salesforce CRM experience with knowledge of Sales Cloud & Service Cloud
• Demonstrates Senior Solutions Platform mindset with using Salesforce
• Experience with Salesforce integrations, standard connectors, and custom middleware
• Hands-on experience with Salesforce configurations (user set up, role set up, hierarchies, profile set up, sharing rules, etc.)
• Salesforce Enterprise Territory Management (ETM) highly preferred
• Salesforce Certified Admin, Consultant Sales or Service preferred

Overview:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Affirmative Action Statement:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Anticipated Close Date: 01/01/2026

The deadline may be extended in good faith based on business needs. The posting will be updated when the deadline is extended.

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