RMA Test Technician Job at Credo, San Jose, CA

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  • Credo
  • San Jose, CA

Job Description

Job Description

At Credo

Credo is engineering the future of high-speed connectivity for the AI-driven world. With a deeply rooted legacy of innovation and a passion for solving the most complex networking challenges, we deliver industry-leading solutions that power the next generation of cloud, AI, and hyperscale data centers.

At Credo, you’ll be part of a team of world-class technologists and engineers that thrive on pushing the limits of what’s possible for some of the world’s most important companies. Our portfolio includes cutting edge solutions including our software, optical DSPs, PCIe/CXL products, SerDes IP, and advanced Active Electrical Cables (AECs) all designed for maximum performance, energy efficiency, and scalability.

We foster a culture of technical excellence, collaboration, and continuous learning, where your ideas can shape the future of connectivity. From silicon architects to systems engineers, every role at Credo contributes to solving real-world problems at scale.

Join us and help us architect the next generation of disruptive networking technologies —because at Credo, We Connect.

About the role

We are seeking a detail-oriented and reliable RMA Test Technician to support our Return Material Authorization (RMA) process. This role primarily involves executing predefined test scripts on returned units to verify functionality and identify potential issues. The technician will work closely with the Customer Quality and Engineering teams to ensure timely and accurate testing of RMA units.

Key Responsibilities:

  • Execute standardized test scripts on returned products to validate performance and functionality
  • Document test results clearly and accurately in the designated tracking systems
  • Ensure all test procedures are followed according to established protocols
  • Communicate any anomalies or test failures to the appropriate engineering or quality teams
  • Maintain a clean and organized testing environment
  • Support continuous improvement initiatives related to RMA testing processes

Basic Qualifications:

  • High school diploma or equivalent
  • Ability to follow detailed instructions and procedures
  • Strong attention to detail and organizational skills
  • Familiarity with using computers and basic software tools for documentation
  • Ability to stand for extended periods and handle small components
  • Ability to lift boxes up to 50 lbs.

Preferred Qualifications:

  • Technical certification or associate degree in electronics, engineering technology, or related field
  • Basic understanding of electronics or mechanical systems
  • Experience with test equipment (multimeters, oscilloscopes, etc.)
  • Previous experience in manufacturing, quality control, or testing environments
  • Knowledge of documentation and tracking systems
  • Strong communication and problem-solving skills

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