Duration: 12+ months Compensation: $70-$150/hr Location: 100% Remote *** U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor or transfer visas at this time. No Vendors/3rd parties. *** Responsibilities: Develop and enhance M6 workflows, scripts, and system integrations based on client requirements. Conduct code reviews, identify optimization areas, and ensure adherence to best practices in clean and scalable Java code. Perform end-to-end analysis of service requests, identifying root causes and providing timely resolutions. Investigate task fallouts, identify root causes, document and share workarounds with operations teams for queue monitoring Drive automation of known workarounds and perform RCA for permanent fixes. Manage and troubleshoot production support issues related to task flows, background servers, logs, and database errors. Coordinate with cross-functional teams to ensure smooth deployment and post-deployment support. Monitor system performance and proactively suggest improvements to enhance reliability and efficiency. Ensure documentation of support procedures, issue resolutions, and knowledge base articles. Participate in release planning, impact assessments, and quality assurance testing. Provide on-call support for critical incidents as part of a rotation schedule. Requirements: MUST HAVE a minimum 3 years of experience in Oracle Metasolv M6 development and production support or equivalent technologies including Netcracker or ServiceNow ITAM or HAM. Minimum 5 years of experience in Java development, with strong knowledge of Spring Boot and Microservices architecture. The ideal candidate should have a strong understanding of telecom inventory and order management systems, with proven experience in troubleshooting, task flow verification, background server monitoring, and application log analysis. Experience in troubleshooting and developing integrations between M6 and external systems using RESTful APIs or middleware tools. Strong knowledge of task flows, background servers, log analysis, and M6 architecture. Strong understanding of telecom domain (Inventory Management, Service Provisioning, Order Management). Experience with SQL, PL/SQL, Unix/Linux scripting for backend support and automation. Familiarity with WebLogic, Oracle DB, and middleware components used with M6. Proven ability to lead and mentor junior team members. Excellent communication and client interaction skills. The Brixton Group, Inc.
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