Job Description

Job Description

Job Description

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. Dunkin' Donuts is the world's leading baked goods and coffee chain, serving more than 3 million customers per day.

We are looking for hard-working, driven, and skilled Managers - Quick Service Restaurant (QSR) for our many Dunkin' Donuts stores across Long Island

Managers must always maintain a customer service focus, passion for results, and a desire to develop a great team.

Each Restaurant Manager is responsible for the day-to- day operational, personnel, marketing and financial aspects of his/her store including but not limited to customer service, employee training, staffing, store appearance, sales, food costs, payroll costs, budget control, store safety, store sanitation, and profit

If you're a problem solver, with the ability to build a great team and give clear and precise directions time and time again, then apply today!

At Dunkin Donuts we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. There is lots of growth potential within our organization, especially as a Restaurant Manager - Quick Service. We are growing quickly and there are full-time and management positions available for those who perform exceptionally.

Benefits of working for GB Network, a Dunkin' Donuts franchisee include:

• Awesome team-oriented environment
• Competitive wages
• Lots of potential for growth within the company for those who work hard

ESSENTIAL REQUIREMENTS:

• High School Graduate or equivalent required.
• College degree in business or related discipline strongly preferred.
• 3-5 years of restaurant experience preferred
• QSR/ experience a plus!
• Certified Retail Managers Training (DDU)
• SERV Safe Certification
• Able and willing to work an irregular schedule (nights, weekends, and varied store locations as needed)
• Top-notch customer service skills
• Can foresee problems before they occur
• A leader and role model for the employees
• Strong verbal and written communication skills
• Excellent leadership skills

ESSENTIAL FUNCTIONS:

• Creates a fun, positive, and energetic environment
• Tracks and maintains data regarding labor costs, food costs, waste management, and inventory
• Adheres to company standards regarding portion sizes, cooking methods, quality standards, kitchen rules, policies, and procedures
• Acts as a role model for employees by upholding all standards, policies, and operating systems.
• Trains and coaches staff on operations, processes, and best practices daily
• Assists the General Manager in business planning for the restaurant, key financials, as well as maintaining and growing sales and profitability
• Educates and articulates product knowledge and ingredients benefits clearly to coworkers and guests
• Attends manager meetings and is prepared to participate by actively listening and working towards a harmonious restaurant workflow
• Achieves operations within budget and sets and reviews budgets with Senior Management
• Establishes excellent guest service and satisfaction as a priority through personal example and follow-through
• Handles guest complaints with a sense of urgency, poise, and good judgment
• Ensures compliance with cash handling, safety/security, and Team Member Handbook policies and procedures
• Constantly communicates with team
• Constantly detects and determines if the product is up to all standards
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with Dunkin' Donuts | Dozen Donuts , a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees The Dunkin' Donuts trademarks, logos and designs are trademarks of DUNKIN BRANDS.

We are a fast paced QSR Restaurant Network with multiple locations in Western to mid-Suffolk County & growing looking for managers for our various locations with QSR experience.

Company Description

We are a fast paced QSR Restaurant Network with multiple locations in Western to mid-Suffolk County & growing looking for managers for our various locations with QSR experience.

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