Job Description

Req ID: 130076 
Region: Americas 
Country: USA 
State/Province: Arizona 
City:  Tucson 

General Overview

Functional Area: Quality (QUA)
Career Stream:Operations Quality (OPQ)
Role: Specialist (SPE)
Job Title:  Specialist, Operations Quality
Job Code:  SPE-QUA-OPQ
Job Level:Band 08
Direct/Indirect Indicator: Indirect

Summary

The Quality Engineer (Specialist, Operations Quality) provides guidance to and interacts with Process Engineering, Operations, and Management in solving product and process quality issues. Identifies opportunities for improvement and mitigates risks in process deployment and sustaining process capability. 

Detailed Description

Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgment. Erroneous decisions or failure to achieve results may have a negative impact on the division’s/department’s operations, schedules, and/or performance goals. Works under minimum supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with the manager. Work is reviewed for the application of sound technical judgment. May lead a workgroup or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers, and internal service. 

Responsibilities:

• Creates, publishes, controls, and constantly improves process documentation
• Demonstrate and train work methods to employees.
• Fully understands and implements statistics, quality systems, and tools (SPC, Lean, RCCA, CAPA, CI, QMS)
• Design, execute, and document experiments, draw conclusions from results and data
• Writes reports on process performance and continuous improvement programs
• Sets and executes project plans, adhere to timelines and performance expectations
• Builds internal and external relationships with key suppliers, customers, and internal service.
• Participates in operations teams to provide expertise and guidance
• Reports data and results with integrity and accuracy
• Responds quickly to correct situations where processes and procedures fail to protect our customers 

Additional Duties may include, but are not limited to:

• Guides auditors through documentation, answering and/or redirecting questions.
• Acts as the lead auditor for Internal Quality System Audits.
• Plans, directs, performs, and reports the results of process, product, systems, supplier, and ISO quality audits.
• Provides consultation and training in the areas of Quality methods, SPC, Workmanship, PCA skills, standards, audit, etc.
• Hosts Customers, Government, ISO, or other auditors by providing the necessary assistance in defining and translating quality requirements. 

Knowledge/Skills/Competencies

• Strong understanding of documentation processes and quality systems.
• Strong understanding of ISO9001/AS9100 standards. Prefer AS9100 Lead Auditor certification.
• Strong analytical and problem-solving skills.
• Strong knowledge of manufacturing processes and solid project management skills.
• Ability to exercise good judgment in implementing change orders that affect pricing, costs, and manufacturing processes.
• Ability to effectively communicate with a wide variety of internal and external customers.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications:
• MS Office (Word, Excel, Project, PowerPoint) Statistical Analysis Software and techniques.
• Knowledge of SAP is beneficial.
• Certified LSSGB or higher is beneficial.  

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require repetitive manual movements (e.g., keyboarding), carrying, pushing or pulling light objects, (under 5 kg.), carrying, pushing or pulling heavy objects (over 5 kg.), crouching, climbing
• Sustained visual concentration on small areas, such as monitors, screens, precise eye/hand coordination, sustained visual concentration on numbers, legal documents

Typical Experience

• 4 to 6 years in a similar role or industry.

Typical Education

• Bachelor’s degree in related fields (preferably Electrical Engineering, Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, etc.) 
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Celestica’s policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. 

This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. 
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

This location is a US ITAR facility and these positions will involve the release of export controlled goods either directly to employees or through the employee's movement within the facility. As such, Celestica will require necessary information from all applicants upon an applicant's acceptance of employment to determine if any export control exemptions or licenses must be filed.

Nearest Major Market: Tucson

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