Job Description

Opportunity: 2026 Summer Individual Claims Intern

Salary Range:  $19.00 - $25.00

Company:  Aflac Columbus

Remote/Hybrid/On-Site:  Hybrid/Remote

Recruiter:  Alisha Hargrove

Job Posting Ending Date : 2/9/2026

Worker Designation  – This role is  hybrid . This means you will be expected to report to one of our Aflac offices located in Columbus, Ga for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What will you be doing in this role?

Claims is the heart beat of the company – where the promise is delivered. We strive to pay the right claim, for the right amount at the right time. Today, we are consistency looking to optimize our processes to provide the best quality to our policyholders. Most recently, we kicked off the SPARK Program – a program designed to take qualitative data from all audit results from across the company and turn that into behavioral coaching opportunities. We are taking these results and partnering with IKS to develop an in-person training for all claims specialist to understand how we can improve quality for the department. The next phase includes getting more granular with the data, to include shadowing our specialist to understand why we are making these errors. This phase will allow us to revamp our audit methodologies and take training closer to reinforcing behaviors vs. just awareness.

  Principal Duties & Responsibilities

• Performs assigned duties under the direction of experienced personnel to gain knowledge and experience in preparation for full time professional opportunities within Individual Claims.

• Observes experienced personnel to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.

• Participates in roundtable feedback discussions to interact with other participants and to offer program improvement ideas.

• Performs other duties as required.

Education & Experience Required

• Current undergraduate student (junior or senior) or graduate student in business or related field.
• Strong interest in learning about Insurance claims.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently and in a fast-paced environment.
• Medical terminnology a plus but not required.
• Attention to detail and proficient in excel. 

Or an equivalent combination of education and experience

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $19.00 to $25.00.

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